Satellite TV

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Satellite TV

Post by Nightjar on Fri 26 Sep 2014, 9:46 am

We recently upgraded our receiver to a VAST CERTIFIED SATKING 800 DECODER which enables us to record programs to watch the following night. We are fowls not owls after long days detecting. :)
After several phone calls to the supplier (East coast) clearly stating we travel remote and must have a unit which is 12V powered.
Deal sealed, unit arrived and you guessed it, a 240V/12V adaptor supplied. The audio leads were included the RCA were not. On the blower and was informed the 12V lead and RCA were optional extras (which there was no mention of during purchase) but with good will they would send them overnight express so we could be operational before leaving in a weeks time. Several calls during the week we left without being operational.
Arrived home 3 weeks later and the 12V lead had arrived with another set of audio leads?????
We now have the unit working with help from another business and we can not fault it.
It is the lack of customer care I'm really p****d off with.
This business has a quote on their homepage which I stress is far from the truth, do not think about dealing with them.


Our Business has grown over the years based on advertising but mostly through word of mouth as our main goals are to finish every job we start with the end user bragging to friends and family about how good his/her new equipment is .

_________________
Good luck & safe travels
Peter




     
"Aging seems to be the only available way to live a long life."
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Nightjar


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Re: Satellite TV

Post by NuggieDreamer on Fri 26 Sep 2014, 12:27 pm

Wow Pete,

Does the company that helped you out with the other guys gear deserve a mention?
Thats Customer Service... in my book.

Are you going to give us some good and bad things to look for when choosing a TV Sat System for the bush?

I'm sure others would like to save some grief if you can help them doge it (Like me Very Happy )
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Re: Satellite TV

Post by toad on Fri 26 Sep 2014, 7:54 pm

Bought my Satking 800 from Ebay for $220 delivered and it came with HDMI cable, RCA cables and 12v cable all included.
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Re: Satellite TV

Post by red devil on Sun 19 Oct 2014, 12:56 pm

There is only one company to deal with in WA access antennas osborne park they will send gear anywhere
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Re: Satellite TV

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